Jan 2, 2018. Just a slight addendum. Some products have purchase restrictions for those under the age of 21, please verify your age. Speak your need or problem clearly, and with full explanation needed, and Sig will go all out to solve the issue. This is my first red dot sight, so I have nothing else to compare it to, but I love this thing. In an effort to continuously improve our Customer Service department we ask that you kindly take 5 minutes to fill out this important survey. ACTION ENHANCEMENT PACKAGE Provides optimal operational safety and enhanced battery life of 50,000+ hours. Contact Eckernfrde Germany The Trustpilot Experience We're open to all We champion verified reviews We fight fake reviews We encourage constructive feedback We verify companies and reviewers We advocate against bias Take a closer look MOTAC (Motion Activated Illumination) activates when motion is sensed and turns off when no motion is sensed. DEALER SERVICE DEPARTMENT The olive groves of the Nikolarakis family are found throughout the region of Kalamafka. I am usually not one to openly air my grievances, but I wanted some others to know my minor Hours: Monday - Sunday 8am - 9pm. The ROMEO5 features our MOTAC (Motion Activated Illumination) which increases battery life by shutting down the system when not in use and instantly activates the system when it senses the slightest vibration or movement. Machines are imperfect by nature. No discussion, David at Sig Customer service literally just responded saying - I will take care of this! Awesome job and awesome customer service. All firearms shipped to SIG SAUER must have a Return Material Authorization (RMA) number or it will be refused and returned to the sender. WebCUSTOMER SERVICE DEPARTMENT PHONE: (603) 610-3000 OPTION 1 Call with your pistol (s) serial number ready. I want to use warranty and give sig back my m18,m17,m400 tread, Romeo 1 pro. WebRepair and Maintenance | SIG SAUER Academy Repair and Maintenance 365 EDC- SIG SAUER P320 The program content focuses on the mechanical functioning, disassembly/reassembly, maintenance, troubleshooting, and field repair of the SIG SAUER P320 pistol. The SRT reduces the trigger reset travel by about 60%. We are committed to producing the worlds finest firearm systems and strive to earn your pride of ownership. I'm completely disappointed with sig and the treatment of customers. This is not my most recent Sig Sauer Purchase, nor will it be my last. WebBill L***** Sig Sauer Customer Service Manager. I got it back very quickly, but it was still having some issues. Replacement of springs prone to wear and any needed small parts. Was talked down to. "It is all in how you speak to them"- no words are more true. Speak your need or problem clearly, and with full explanation needed, and Sig will go all out to solve the issue. In this instance, we adhered to our return policy on Electro-Optics which reads "New, unopened optics that still have the holographic seal can be returned for a refund/exchange with 14 days of purchase or shipment of Product to Buyer, whichever is later, less shipping and handling" and that policy. The brightness is adjustable with the rotary dial on top and features 10 daytime and 2 night vision settings for quick targeting in any situation. Cant recommend them enough. Emails received over the weekend are subject to the 3 business day response time. There is no feeling of support or safety from this company. 02/18/2021. Some products have purchase restrictions for those under the age of 21, please verify your age. Recently I did have an issue with a pistol I had purchased and I waited to make sure it would not go away with break-in. He gave me a store credit for for $973.18 plus tax. Keep up to date with the latest product news. We stand behind our products and are always here for you especially when you need us the most. First * Last * Phone * Address For the best experience on our site, be sure to turn on Javascript in your browser. His reason at that time was, once I opened the package refund could not be given on electro-optics. It goes against our guidelines to offer incentives for reviews. WebFlagship Store at the SIG Experience Center. Then lubrication to factory standards, reassembly, and function testing. Cultivation takes place at multiple levels due to the sloping terrain. Asked why no updates for customers. Thank you for your cooperation and loyalty to the SIG SAUER brand. Customer Response. Questions and concerns? Price includes parts and labor. 41" T10 Torx M1913 skeletonized lightweight stand for absolute co-ocularity, Top loading battery compartment with integral brightness control with 10 day and 2 night settings, Sig Sauer SOK10001 Kilo1000 Laser Range Finding Monocular, 5x20mm monocular with SpectraCoatTM anti-reflective coating for superior light transmission and optical clarity, Revolutionary LightwaveTMDSP technology, the fastest and longest rangefinder engine, In scan mode, HyperScan provides 4x per second range updates, while RangeLock reports the final range results when ranging distant targets, Line-of-sight or angle-corrected ranging capability, High-transmission LCD display with excellent low-light performance, Sig Sauer We The People 1911 CO2 BB Pistol, Slipcase engraved with "We The People" and "1776", Sig Sauer SOR52102 Romeo5 XDR Compact Red Sight 2 MOA Dot. SIG's customer service has been exceptional for me as well. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. This electronic communication option is intended for U.S. consumer inquiries ONLY. A few months ago, I bought a P938 Legion. All firearms shipped to SIG SAUER must have a Return Material Authorization (RMA) number or it will be refused and returned to the sender. Claim your profile to access Trustpilots free business tools and connect with customers. Only show this user. WebHours: Monday-Friday: 8:30am 5pm EST PLEASE NOTE: Due to current global circumstances you may experience delayed response times when calling SIG SAUER Customer Service. SIG Experience Center 231 Exeter Road Overall, I was impressed and would recommend it to anyone who needs a good red dot without spending a fortune. For more information on Custom Works services or instructions on shipping your pistol, contact the SIG SAUER Customer Service Department. Customer Reviews are not used in the calculation of BBB Rating. JavaScript seems to be disabled in your browser. The SIG SAUER Academy Shooting Center at the SEC. This is not my most recent Sig Sauer Purchase, nor will it be my last. WebSIG SAUER, Inc. 72 Pease Boulevard Newington, New Hampshire 03801 United States Help in Social Networks: Other Info (opening hours): Hours: Monday - Friday: 8:30 am 5:00 pm EST Additional Faxes: SIG SAUER Academy Pro Shop: + 1 (603) 610-3401 Dealers and Commercial Sales in US: + 1 (603) 610-3005 International Sales: +1 Includes Feed Ramp Polish. I think you will be very satisfied with the 365 in 380. Contact Eckernfrde Germany The Trustpilot Experience We're open to all We champion verified reviews We fight fake reviews We encourage constructive feedback We verify companies and reviewers We advocate against bias Take a closer look The roll mark where it says "SIG SAUER P938" on the slide was struck quite badly that it appeared to have a fade effect where it is very light at the top that it's almost invisible at certain angles. Talked over me laughed and very condescending to me. document.write(['horizonoliveoil','gmail.com'].join('@'))/*]]>*/ , [emailprotected] 0030-28410-26084, 0030-6972236082. Be safe. We also ensure all reviews are published without moderation. No discussion, David at Sig Customer service literally just responded saying - I will take care of this! Sig Sauer Awesome Customer Services | Lone Star State Firearms Please send all support inquiries to support@lonestarstatefirearms.com Home Log In Log Out Home News Blog Submit a Post Shooter Reviews The Armorers Fix LSS Firearms Official Merch Store Firearms & Gear Pistols Rifles AR-15 Everything AK Shotguns Optics Ammunition Knives Professional safety inspection of critical components by Custom Works Personnel. I can't praise Sig service enough. We stand behind our products and are there for you especially when you need us the most. Hours: Monday - Sunday 10am-8pm. "It is all in how you speak to them"- no words are more true. ACTION ENHANCEMENT PACKAGE When you buy a used pistol, whether its from a shooting buddy, a retail store or at a gun show, contact SIG SAUER Customer Service for shipping instructions. Thank you for your patience during these unprecedented times. For the best experience on our site, be sure to turn on Javascript in your browser. Reliable waterproof (IPX-7 rated for full submersion up to 1 meter) and fog-proof performance, Includes one M1913 Picatinny low mount riser and one 1.41" riser for same viewpoint mounting, Sig Sauer SOR52001 Romeo5 1x20mm Compact 2 Moa Red Dot Sight, Black, Sig Sauer SOK10001 Kilo1000 Laser Range Finding Monocular, 5X20MM, HT, Black, One Size, Sig Sauer We The People 1911 CO2 BB Pistol, 16 round, Distressed, Sig Sauer SOR52102 Romeo5 XDR Compact Red Sight 2 MOA Dot with 65MOA Circle. Sig Sauer does not have a cover or plate currently for it, but it is not going to interfere with the function or operation of the pistol." Some states have legal restrictions for the purchase of items so we need to ask for your location. WebFor immediate assistance/response during normal business hours, please call Customer Service at 603-610-3000 option 1 Monday-Friday, 8:30am-5:00pm EST. Ryan D*** refused to give me a refund. We have developed truly game-changing optics for all types of shooters: military, law enforcement, hunters, and competitive shooters. Customer Response. Horizon olive oil is produced in the traditional way in the village of Kalamafka, in Lasithi, Crete. Customer Satisfaction Contact Information Website: www.sigsauer.com Mailing Address: 72 Pease Boulevard Newington, New Hampshire 03801 United States MOTAC (Motion Activated Lighting) activates when motion is sensed and turns off when no motion is sensed. A few months ago, I bought a P938 Legion. Called customer service again. WebSIG Sauer is the brand name used by two sister companies involved in the design and manufacture of firearms. Asked if we could switch to 2 smaller mags said no. We are currently awaiting a purchase receipt from the customer so that we can begin this process. I had an issue with a firearm that was malfunctioning and had a finish problem. WebFor immediate assistance/response during normal business hours, please call Customer Service at 603-610-3000 option 1 Monday-Friday, 8:30am-5:00pm EST. SIG's customer service has been exceptional for me as well. They opened a case, sent me a shipping label and promised to expedite. As a matter of policy, BBB does not endorse any product, service or business. WebAt SIG SAUER, providing excellent customer service is always a priority. Detailed stripping and complete and thorough cleaning of the entire pistol. P-320 as my EDC and my wife uses the P-226, Each frame has had better than 20k rounds pushed through and neither has had an issue to speak of. The store will not work correctly in the case when cookies are disabled. I was able to get in contact with a person quickly and got my issues resolved by sending it to them. First Name * Last Name * Phone * Email * Address * City * State / Province / Region * Zipcode * Product * Serial Number * Question / Concern * BBB Business Profiles generally cover a three-year reporting period. I can't praise Sig service enough. All accessories shipped to SIG SAUER require a Service Request Number. I think you will be very satisfied with the 365 in 380. Sig Sauer does not have a cover or plate currently for it, but it is not going to interfere with the function or operation of the pistol." I liked the look and feel of the gun, but the accuracy wasnt as good as I expected. I have never needed to call on them before, but I am more confident than before in their support when needed. WebFor immediate assistance/response during normal business hours, please call Customer Service at 603-610-3000 option 1 Monday-Friday, 8:30am-5:00pm EST. ), Upgrade or replace your current sights with factory-installed SIGLITE front and rear night sights. At SIG SAUER, providing excellent customer service is always a priority. All firearms shipped to SIG SAUER must have a Return Material Authorization (RMA) number or it will be refused and returned to the sender. WebAt SIG SAUER, providing excellent customer service is always a priority. 231 Exeter Road. If you have an issue with your order or in regards to any of our products, hit us up and we will reply ASAP. Just a slight addendum. This electronic communication option is intended for U.S. consumer inquiries ONLY.