It is very unfortunate and hurts small businesses who have to eat these fees. Please contact the moderators of this subreddit if you have any questions or concerns. They will email you once an agent is available so make sure to have your email notification on. Can anyone help me? 1999-2023 PayPal, Inc. All rights reserved. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Others have received a faster response from reaching out to Depops Twitter account as well. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. It also shows up in my PayPal activity, So what's gonna happen? Below is a simple chart that shows how it works. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Does anybody know if I will get my 90 back? The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. Depop offers free shipping at different times throughout the year. Depop Fees. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. Ready to get started? It entailed succinctly describing each piece of clothing, something Id had ample practice doing. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Consider Shopping Secondhand. Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. Creating unique looks, new trends and making new from old. 28 days Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. Press J to jump to the feed. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. Theyre either thrifted, fast fashion, or from independent designers. What You Need to Know Before Selling on Depop. I know it's negligible but if what's the reason that this happened. Fee Breakdown: - 10% Depop fee guccidurags. Read Next: How to Ship on Your Own on Depop. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. Figuring out what to get rid of is just the beginning. "You always know somebody who's had a Depop horror story. A week later they have opened a dispute saying this was an unauthorised payment? Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. If you, as the seller, agree to the refund, then you will give the refund to the customer. Sky warns: "Don't let your photo be more distracting than the product you're selling.". Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. Hone your style, and your audience will find you. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. This content may be old or outdated. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. What does this mean and why did it happen? Open the app and tap on the Camera icon at the bottom center of the home screen. There are many things you should know before selling on any marketplace. With shipping and complicated seller fees, it felt like a chore. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Instead, you will have to email them at support@depop.com. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. If you, as the seller, agree to the refund. Please make sure you've read the community rules, and that your post follows our posting guidelines. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. Here is the USPS link to order your free priority boxes. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. 4. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. If you had met seller protection paypal would have reimbursed you. Creating unique looks, new trends and making new from old. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. Disconnect your Paypal from Depop and reconnect again. Active today. Be prepared to get asked a lot of questions. With an effective product description, you can convince the customer to click the Buy now button. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. Thats it, youve completed the first step! Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. Learn More. When finished, tap on Post listing. If you need tips with a step-by-step guide, check out our post below. Lets dive right in. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. However, make sure that all your sales are sent with tracking. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Any post that does not adhere to them is subject to removal. Can pre-loved clothes make fast fashion sustainable? Write a bio about your shop and what youre selling and tap on Next. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. Scammed through Depop. But I don't have any money in my PayPal either, just the pending payment from the sale. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. Depop limited fee. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. As of January 22, 2023, USPS Regional Boxes were discontinued. New Community Member. This may result in giving a refund to the buyer. But I dont own any designer clothes, so these options werent a fit for me. We would stay away from doing something like this it is risky for both your Depop account and your payment. Depop proudly states that 90 percent of its active users are under 26. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. Just make sure to do your diligence and follow all the steps required by Paypal. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. Depop suggests that you do not ship your item until you receive the payment. Please contact the moderators of this subreddit if you have any questions or concerns. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. Add photos, description, price, and all the other details that weve discussed above about your product. When the money has been transferred, you can move it over to your bank account if you wish. From launching their own brands to building vintage resale businesses. Fiona Short, Depop seller, phone interview, September 24, 2020 Congratulations! I feel like im doing something wrong or not understanding? You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Heres How to Responsibly Donate and Repurpose Your Castoffs. Starting a business can often be expensive. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. Really confused how this can happen. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. However, the funds from the buyer did not show up on my Paypal account. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. They are entrepreneurs, pushing fashion forward in so many different ways. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. Please search the subreddit before posting to see if the topic has already been discussed. However, the flat 10% selling fee that we discussed is charged only when you sell an item. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Why Etsy dropped $1.6 billion on Depop. Options. As always, be kind and communicate calmly before anything else. When it comes to print-on-demand service providers, we recommend Printful and Printify. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. In all cases, the fraudsters demanded to be paid directly, rather than through the app. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Follow the instructions in this article and start selling your own products on Depop. I contacted the buyer and she told me the email address that the payment went to. This makes it sound like they've probably deleted their paypal account too? Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. For reference, my first three sales on Depop were temporarily on hold. So, in order to sell on Depop, you will need a PayPal account to connect to Depop. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. Wirecutter is the product recommendation service from The New York Times. It should have no effect on the deliverability of your packages. I sold 2 of the exact same things for the same price to different people. For the United States, Depop uses USPS as their vendor for shipping within in the app. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. I definitely sent the payment through depop instant pay as goods/services thank god! In fact, shipping on your own tends to be cheaper for most clothing items. "The fact that this has been going on for monthsis unacceptable. since theyre all different numbers. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code.