Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
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towny:guides:ticketguide [2021/03/22 12:32] dream |
towny:guides:ticketguide [2021/04/16 18:44] (current) dream |
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| - | ====== Tickets and how to use them ====== | + | ====== Tickets and How to Use Them ====== |
| ---- | ---- | ||
| Line 38: | Line 38: | ||
| 1- Your ticket number | 1- Your ticket number | ||
| - | 2- Close ticket button | + | 2- Close ticket button. This is used to close the ticket after staff have resolved the issue for you. |
| 3- Confirm close ticket buttons These only appear after you click the close ticket icon. | 3- Confirm close ticket buttons These only appear after you click the close ticket icon. | ||
| Line 50: | Line 50: | ||
| After a ticket is closed ticket bot will dm you a transcript of the ticket for your records. | After a ticket is closed ticket bot will dm you a transcript of the ticket for your records. | ||
| - | 1- Downloadable transcript of your ticket. | + | 1- Downloadable transcript of your ticket. The number in the file name is the same as your ticket number. |
| {{https:// | {{https:// | ||